OUR MISSION? TO SURPRISE YOU!
Each month you will receive a featured designer jewelry piece (ring, necklace, earrings), worth between $50 and $120, for only
Shipping included to the USA and to Canada
We offer several types of subscriptions:
- The monthly no-commitment subscription at $35 a month (shipping included in Metropolitan France) is automatically renewed every month until you unsubscribe.
- The monthly 3-month commitment subscription at $35 a month (shipping included in Metropolitan France) is automatically renewed every month and requires a minimum commitment of 3 months. For example, if you subscribe in January, you will be committed until March. At the end of your 3-month commitment, your subscription will auto-renew until you unsubscribe. We typically offer a little extra surprise in your first Box to thank you for your commitment.
- The annual 12-month subscription at $30 a month (shipping included in Metropolitan France) is automatically renewed every month and requires a minimum commitment of 12 months. For example, if you subscribe in January, you will be committed until December. At the end of your commitment, your annual subscription will auto-renew every month until you unsubscribe.
The first box that you receive will always be the box for the month during which you subscribed. If you want to receive the box for the following month, you should subscribe during that month.
For example, if you subscribe on the 31st of August, 2022, the first box you'll receive will be the August 2022 box. If you want to receive the September box, you must subscribe during the month of September.
You can choose whether you'd like to receive gold or silver jewelry or let yourself be surprised by selecting the “Surprise Me” option. If you choose the “Surprise Me” option, you may receive pieces with the same finish several months in a row since the jewelry is sent using a random selection process.
You also need to specify whether you have pierced ears. If you do not have pierced ears, you will receive a pair of clip-on earrings. However, you can rest assured that our creative team will do everything necessary to ensure that the clip is invisible.
Once you've chosen your preferences, they will be saved throughout your subscription unless you decide to change them on your customer space during the subscription period.
To change your preferences for a current subscription, simply sign in to your customer account and click on “Manage my subscription”, then “Your subscription” and select your active account.
Please note that your preference changes must be made before the 1st of the month in order to be applied to the box for that particular month. For example, if you want to change your jewelry preferences for the September box, you have until August 31 to make these changes. After this date, your new preferences will be applied to the October Box.
Each month, we send one unique jewelry piece to all our subscribers. For this reason, it is not possible to exclude a jewelry category from your subscription. Therefore, choosing not to receive rings or earrings is not an option.
However, there is no need to worry. If you don't have pierced ears, you will receive a pair of clip-on earrings.
Surprise is an essential element of the subscription concept, and it is what makes our boxes so appealing. For this reason, you cannot exchange or return a jewelry piece from the box you receive if it doesn't meet your expectations.
You cannot cancel your subscription from your customer space, but you can easily make a request to our customer service department via our contact form, making sure to select “6. Unsubscribe to the Emma&Chloé Box" as the Subject of your request in the dropdown menu.
- All cancellation requests must be made before the subscription renewal date (the 1st of the month). Our teams are available Monday to Friday, from 9:30 a.m. to 6:00 p.m. Therefore, your request must be sent to our customer service department within these business hours if you do not wish to renew your subscription. For example, if the next renewal date for your subscription is Sunday, August 1st, you must request cancellation no later than Friday, July 30 to ensure that your subscription will not be renewed in August.
- Subscriptions requiring a commitment may be canceled during the subscription period, but they will continue to auto-renew until the end of the commitment term and once all the monthly payments have been received (3 in the case of a 3-month subscription, 12 in the case of an annual subscription). At the end of your commitment period, your subscription will be automatically canceled. For example, if you signed up for a 12-month subscription in January and you contact us in June to cancel it, your subscription will automatically end in December and you cannot stop the monthly charges until you have paid for the 12 months.
You require only one subscription to receive a monthly box for six months because, with an active account, you will receive a box every month until you choose to unsubscribe.
For example, if you want to receive a box for 6 months, you simply have to sign up for a month-to-month subscription and not cancel for 6 months.
However, if you sign up for 6 subscriptions to the Emma&Chloe Box, you will be charged every month for these 6 subscriptions and will receive 6 boxes every month.
WHY SUBSCRIBE TO THE BOX?
A CREATION AT LOW PRICE
Each month our designers select a creation by L’Atelier Emma&Chloé, designed in Paris with love!
EXCLUSIVE MEMBER PERKS
Free shipping, sneak previews and discounted prices on our collections and partner brands!
Skincare, makeup, tasty delicacies… sometimes we like to include little surprises in your Box!
Jewelry is the ultimate accessory to elevate and feminize your favorite outfits! And what's better than a monthly surprise? With the Box, give yourself a gift every month! Available in your choice of gold or silver, your Box jewelry is endlessly adaptable to all tastes! Earrings, necklaces, bracelets, rings - no matter your size or style, your Box jewelry can be worn stacked or standalone! Always at the cutting edge of fashion, our Box jewelry looks radiant with every style! These timeless pieces can be worn all year round, no matter the season!
Why subscribe to the Box ?
By subscribing to the monthly Emma & Chloé Box, you'll receive a designer piece of jewelry from our Emma & Chloé collections, designed in our Parisian workshops, every month. These special pieces are available exclusively in the Box! Each month you'll receive a piece of jewelry in gold or silver (your choice!) at an affordable price. You'll also find some surprises, like make-up or self-care products, slipped inside your Box!
Not sure what to wear your new designer jewelry with ?
Our Box jewelry adapts to all styles, seasons, and occasions! For an elegant look, go for our finest pieces of gold jewelry! For a bold style, dare to wear an XXL piece or something with a statement stone! Play with combinations, and pair gold and silver for a modern look!